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Prism Machine ID
Prism Machine ID, part 1
Service related to
Copy Quality (Lines/Streaks/Faded)
Network Error (Printing/Scanning)
Network related services are NOT covered under standard Prism maintenance agreements. There is a great chance this service call will be a billable service. We will contact you with further details about this service.
Service Code Number
It looks like there's an easy fix for the problem you're experiencing! Let's help take care of it for you.
. If you continue to experience issues after trying these fixes, please request service.
Lines on Copies?
Try this first! Clean the “Slit Glass” off with rubbing alcohol or Windex. The slit glass is located under the ADF. Lift the top part as if you were to make a copy on the plate glass. The slit glass is located to the left of the plate glass/big piece of glass.
Any additional details about the problem you're experiencing.